CITY EXPRESS BY MARRIOTT PLAYA DEL CARMEN, Playa del Carmen – A Smart Stay in the City
About the Hotel
Rooms & Amenities
City Express by Marriott Playa del Carmen offers 135 air-conditioned rooms with flat-screen TVs, work desks, and free Wi-Fi. Each room includes a private bathroom with free toiletries. Early morning call service is available.
Dining & Breakfast
A complimentary breakfast is served Monday to Friday from 06:00 to 10:30 hrs. The breakfast includes fresh products. There are no onsite restaurants, but the area has dining options like Tony's Pizza and The Coffee Bean nearby.
Leisure & Activities
The hotel features an outdoor pool, a fitness center, and free access to Beach Club Mr Frogs. Xcaret and Xplor Parks, eco-archeological theme parks with wildlife encounters, are a 10-minute drive away. Playacar Beach, with white sand and clear water, is 1.8 km from the hotel.
Location & Transport
The hotel is 2 km from Playa del Carmen Beach and 5 km from Aeropuerto de Playa del Carmen. Nearby landmarks include Cenote Calavera (0.5 km), Corazon de Mexico (1 km), and Xaman Ha Aviary (1 km). Cozumel International Airport is 21 km away.
Services & Accessibility
The 24-hour reception offers safety deposit boxes. The hotel has a business center, meeting rooms, and elevators. Accessible features include routes to the pool, fitness center, and meeting spaces. Staff includes personnel trained for guests with hearing impairments.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Lift
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
Sports & Fitness
- Fitness centre
Services
- Free shuttle service
- Housekeeping
- Laundry
- Dry cleaning
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Shallow end
Room features
- Air conditioning
- Heating
- Ironing facilities
Bathroom
- Free toiletries
Location
Guest Ratings & Reviews
I absolutely loved the location of this hotel, just a stone's throw from the beach and surrounded by great restaurants. The rooms were bright and sunny, but the air conditioning was a bit too cold for my liking. The staff was extremely helpful with any questions or small problems that arose, although their English skills were a bit lacking. The hotel's unbeatable running route behind the property was a highlight for me, offering a scenic 7k loop through a golf course that led all the way to the beach. The dining options were sufficient, with a variety of fresh breakfast items, and the facilities were up to par. However, the unreliable internet over our 7-night stay was a major letdown. Despite that, its proximity to 5th Avenue made exploring the area very convenient, away from the hustle and bustle of Playacar's nightlife.
I stayed at this hotel and overall had a good experience. The rooms were surprisingly clean and well looked after, but the service left much to be desired. The location, however, was fantastic and perfect for my morning runs. The dining options were a pleasant surprise, and the facilities were adequate.