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Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Avenida Balamkanche, Playacar Fase Ii, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710

Rooms & Amenities

City Express by Marriott Playa del Carmen offers 135 air-conditioned rooms with flat-screen TVs, work desks, and free Wi-Fi. Each room includes a private bathroom with free toiletries. Early morning call service is available.

Dining & Breakfast

A complimentary breakfast is served Monday to Friday from 06:00 to 10:30 hrs. The breakfast includes fresh products. There are no onsite restaurants, but the area has dining options like Tony's Pizza and The Coffee Bean nearby.

Leisure & Activities

The hotel features an outdoor pool, a fitness center, and free access to Beach Club Mr Frogs. Xcaret and Xplor Parks, eco-archeological theme parks with wildlife encounters, are a 10-minute drive away. Playacar Beach, with white sand and clear water, is 1.8 km from the hotel.

Location & Transport

The hotel is 2 km from Playa del Carmen Beach and 5 km from Aeropuerto de Playa del Carmen. Nearby landmarks include Cenote Calavera (0.5 km), Corazon de Mexico (1 km), and Xaman Ha Aviary (1 km). Cozumel International Airport is 21 km away.

Services & Accessibility

The 24-hour reception offers safety deposit boxes. The hotel has a business center, meeting rooms, and elevators. Accessible features include routes to the pool, fitness center, and meeting spaces. Staff includes personnel trained for guests with hearing impairments.

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Choose the Room

From cozy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Double Room
Max:
2 persons
240 sq. feet 
Bed options:
2 Double beds
Shower
Heating
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Queen Room
Max:
2 persons
195 sq. feet 
Bed options:
1 King Size Bed
Shower
Heating
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Check Dates & Room Rates

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Getting around

All Transportation Options at a Glance

City Center
Playa del Carmen4300 ft
Airports
Aeropuerto de Playa del Carmen (PCM)4300 ft
Cancun (CUN) 35.6 mi

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Elevator
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Sports & Fitness

  • Fitness center

Services

  • Free shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Avenida Balamkanche, Playacar Fase Ii, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Map view
Avenida Balamkanche, Playacar Fase Ii, Playa Del Carmen, Mx, Playa del Carmen, Mexico, 77710
Nearby
Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras
Bel Air Animal Park
1500 ft
Calle Carretera Federal 109
Cenote Carwash
1500 ft
Playacar
Ruinas Mayas
1700 ft
Restaurants
La Parroquia de Veracruz
200 ft
Av. Balamkanche mz 30 lt 4 sn
Dona Aurelia sabores Mexicanos
3200 ft
Mza 16 Paseo Xaman Ha Lt 16 Loc. 7 Plaza Maya Pakal Playa Car Fase 2
Lucky Wings
1300 ft
Avenida Balamcanche
Mamma Mia
3400 ft
Paseo Xaman Ha - Mz16 Lt16 Plaza Pakal
La Cantina
1500 ft
Carretera Federal Cancun-Playa del Carmen Km. 48 Next to The Grand Mayan Vidanta Resort
Oceana Restaurant
1500 ft
Carretera Federal 387
Delicias Gourmet Playa
5300 ft
Calle 11 Sur Plaza Palmeiras Locales 3 y 4

Guest Ratings & Reviews

Real Guest Experiences & Ratings
84%
enjoyed their stay & would return
8.4/10
Great
Rooms
7.5
Location
9.0
Service
6.5
Dining
8.0
Guest reviews
8.4/10
based on 2 reviews
3.5/5 based on 777 reviews
8.5
8.5/10 based on 408 reviews
#138 of 297 hotels in Playa del Carmen based on Tripadvisor
Samuel
United States of America, February  2024
7.8/10

I absolutely loved the location of this hotel, just a stone's throw from the beach and surrounded by great restaurants. The rooms were bright and sunny, but the air conditioning was a bit too cold for my liking. The staff was extremely helpful with any questions or small problems that arose, although their English skills were a bit lacking. The hotel's unbeatable running route behind the property was a highlight for me, offering a scenic 7k loop through a golf course that led all the way to the beach. The dining options were sufficient, with a variety of fresh breakfast items, and the facilities were up to par. However, the unreliable internet over our 7-night stay was a major letdown. Despite that, its proximity to 5th Avenue made exploring the area very convenient, away from the hustle and bustle of Playacar's nightlife.

Rooms
7.0
The rooms were sunny and bright, but the air conditioning above the bed blew directly on us all night, making it too cold.
Service
8.0
The staff were very helpful with any questions or small problems, although their knowledge of English was limited.
Location
9.0
The hotel's location was fantastic for running, with a picturesque 7k loop behind the property that went through a golf course and ended at the beach.
Dining
8.0
The breakfast spread was sufficient with a good variety of items, including fresh fruit, yogurt, and pastries.
Facilities
7.0
The facilities were adequate and met our needs during our stay.
Paul
United States of America, May  2023
7.4/10

I stayed at this hotel and overall had a good experience. The rooms were surprisingly clean and well looked after, but the service left much to be desired. The location, however, was fantastic and perfect for my morning runs. The dining options were a pleasant surprise, and the facilities were adequate.

Rooms
8.0
I had a comfortable stay in a nice and clean room at the end of the hall on the 1st floor. The room was very well maintained and serviced daily.
Service
5.0
I encountered some difficulties finding the hotel and the male receptionists had limited English skills and were not as helpful as I expected. Dry cleaning and laundry services were available.
Location
9.0
The highlight of the location was the 7k running loop behind the hotel that passed through a golf course and ended at the beach. It was the best part of my stay, although the distance from the vibrant nightlife in Playacar was a drawback.
Dining
8.0
The dining experience was surprisingly good, with fresh fruit, cereal, toast, and scrambled eggs for breakfast. Compared to other places I have been, the dining options here were excellent.
Facilities
7.0
The hotel offered good facilities to meet my needs during the stay.
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Rooms and Guests2 Guests, 1 Room