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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Av. Balamkanche Playacar | Manzana 30 Lote 4, Playa Del Carmen 77710, Mexico, Playa del Carmen, Mexico, 77710

Rooms & Amenities

City Express by Marriott Playa del Carmen offers 135 air-conditioned rooms with flat-screen TVs, work desks, and free Wi-Fi. Each room includes a private bathroom with free toiletries. Early morning call service is available.

Dining & Breakfast

A complimentary breakfast is served Monday to Friday from 06:00 to 10:30 hrs. The breakfast includes fresh products. There are no onsite restaurants, but the area has dining options like Tony's Pizza and The Coffee Bean nearby.

Leisure & Activities

The hotel features an outdoor pool, a fitness center, and free access to Beach Club Mr Frogs. Xcaret and Xplor Parks, eco-archeological theme parks with wildlife encounters, are a 10-minute drive away. Playacar Beach, with white sand and clear water, is 1.8 km from the hotel.

Location & Transport

The hotel is 2 km from Playa del Carmen Beach and 5 km from Aeropuerto de Playa del Carmen. Nearby landmarks include Cenote Calavera (0.5 km), Corazon de Mexico (1 km), and Xaman Ha Aviary (1 km). Cozumel International Airport is 21 km away.

Services & Accessibility

The 24-hour reception offers safety deposit boxes. The hotel has a business center, meeting rooms, and elevators. Accessible features include routes to the pool, fitness center, and meeting spaces. Staff includes personnel trained for guests with hearing impairments.

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From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Double Room Two Double Beds
Max:
2 persons
22 m² 
Bed options:
2 Double beds
Shower
Heating
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Queen Room
Max:
2 persons
18 m² 
Bed options:
1 King-size bed
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Suite Two Double Beds
Max:
2 persons
22 m² 
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Getting around

All Transportation Options at a Glance

City Centre
Playa del Carmen 1.3 km
Airports
Aeropuerto de Playa del Carmen (PCM) 1.3 km
Cancun (CUN) 57.3 km

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Vending machines
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Services

  • Free shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Av. Balamkanche Playacar | Manzana 30 Lote 4, Playa Del Carmen 77710, Mexico, Playa del Carmen, Mexico, 77710
Map view
Av. Balamkanche Playacar | Manzana 30 Lote 4, Playa Del Carmen 77710, Mexico, Playa del Carmen, Mexico, 77710
Nearby
Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras
Bel Air Animal Park
430 m
Calle Carretera Federal 109
Cenote Carwash
430 m
Playacar
Ruinas Mayas
530 m
Restaurants
La Parroquia de Veracruz
50 m
Av. Balamkanche mz 30 lt 4 sn
Lucky Wings
390 m
Avenida Balamcanche
El Bistro
950 m
Paseo Xaman-Ha Plaza Pakal
Mamma Mia
1.0 km
Paseo Xaman Ha - Mz16 Lt16 Plaza Pakal
Oceana Restaurant
430 m
Carretera Federal 387
Tacos Break
430 m
Carretera Cancun-Playa del Carmen Km. 48 Vidanta Riviera Maya
Delicias Gourmet Playa
1.6 km
Calle 11 Sur Plaza Palmeiras Locales 3 y 4
Perche No Restaurante Pizzeria
630 m
Mza 30 Av Balamkanche Lt 02 Plaza Xaman-Ha

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 2 reviews
3.5/5 based on 777 reviews
8.8
8.8/10 based on 368 reviews
#138 of 297 hotels in Playa del Carmen based on Tripadvisor
Samuel
United States, February  2024
7.8/10

I absolutely loved the location of this hotel, just a stone's throw from the beach and surrounded by great restaurants. The rooms were bright and sunny, but the air conditioning was a bit too cold for my liking. The staff was extremely helpful with any questions or small problems that arose, although their English skills were a bit lacking. The hotel's unbeatable running route behind the property was a highlight for me, offering a scenic 7k loop through a golf course that led all the way to the beach. The dining options were sufficient, with a variety of fresh breakfast items, and the facilities were up to par. However, the unreliable internet over our 7-night stay was a major letdown. Despite that, its proximity to 5th Avenue made exploring the area very convenient, away from the hustle and bustle of Playacar's nightlife.

Rooms
7.0
The rooms were sunny and bright, but the air conditioning above the bed blew directly on us all night, making it too cold.
Service
8.0
The staff were very helpful with any questions or small problems, although their knowledge of English was limited.
Location
9.0
The hotel's location was fantastic for running, with a picturesque 7k loop behind the property that went through a golf course and ended at the beach.
Dining
8.0
The breakfast spread was sufficient with a good variety of items, including fresh fruit, yogurt, and pastries.
Facilities
7.0
The facilities were adequate and met our needs during our stay.
Paul
United States, May  2023
7.4/10

I stayed at this hotel and overall had a good experience. The rooms were surprisingly clean and well looked after, but the service left much to be desired. The location, however, was fantastic and perfect for my morning runs. The dining options were a pleasant surprise, and the facilities were adequate.

Rooms
8.0
I had a comfortable stay in a nice and clean room at the end of the hall on the 1st floor. The room was very well maintained and serviced daily.
Service
5.0
I encountered some difficulties finding the hotel and the male receptionists had limited English skills and were not as helpful as I expected. Dry cleaning and laundry services were available.
Location
9.0
The highlight of the location was the 7k running loop behind the hotel that passed through a golf course and ended at the beach. It was the best part of my stay, although the distance from the vibrant nightlife in Playacar was a drawback.
Dining
8.0
The dining experience was surprisingly good, with fresh fruit, cereal, toast, and scrambled eggs for breakfast. Compared to other places I have been, the dining options here were excellent.
Facilities
7.0
The hotel offered good facilities to meet my needs during the stay.
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Check-in
07Oct2025Select date
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Rooms and Guests2 Guests, 1 Room